Voting in the London 2018 municipal election

Note: All citizens of London have the right to vote and may vote at their closest polling station without ID or a fixed address. However, this will require completion of two forms, so we recommend some work in advance to access ID and verify address, as outlined below.

How staff can assist those experiencing homelessness before the election:


 Get on the Voters’ List

  • This can be completed beforehand by going to the Elections Office in City Hall.
  • Your address does not have to be an exact location. It can be a street corner or approximate location.
  • Support and Shelter Staff can assist with the process by providing a completed Declaration of Identity Form.


 Ensure you have the correct ID


Even if you missed step 1 and step 2, you can still go and vote!

  • Receiving a Voter Notification Card and having ID makes voting quicker. However, without the card, not being on the voting list, and not having ID are not limitations on voting, they just mean a longer process at the poll.
  • Ideally, bring ID or a completed Declaration of Identity Form to the poll.
  • To know where to go to vote, you can enter an address closest o where you usually stay on the City of London website.


CMHA Middlesex Housing First Program

housing first image copy

CMHA Middlesex gave a presentation on their Housing First program at the London Homeless Coalition’s general meeting on May 2, 2016. From their website:

The Housing First program works with individuals with mental health and housing issues to build stability and prevent homelessness. The team helps individuals to find and secure housing in the community and offers time-limited intensive support for housing stability.

The supports that are available are:

  • Finding and securing permanent housing
  • Support with daily living skills (cooking and cleaning)
  • Support with community appointments, grocery shopping, etc
  • Financial and budgeting needs
  • Building relationships, support networks and finding meaningful activities in the community
  • Crisis management and prevention
  • Substance use an addiction support
  • Support with physical and mental health needs
  • Connecting with other resources and services in the community

Some features of the program are:

  • Participants can self-refer, and don’t need a formal mental health diagnosis.
  • Participants are provided with customized supports for their individual needs.
  • Customer choice and self-determination are emphasized.
  • Easy access to program staff for both tenants and landlords.

Why is this issue important for homeless prevention advocacy?
“Housing First” is an effective, results-based, recovery-oriented approach to ending homelessness that focuses on quickly moving people experiencing homelessness into independent and permanent housing, and then providing additional supports and services as needed. It is an approach first popularized by Sam Tsemberis and Pathways to Housing in New York in the 1990s, though there were Housing First-like programs emerging elsewhere, including Canada (HouseLink in Toronto) prior to this time. The basic underlying principle of Housing First is that people are better able to move forward with their lives if they are first housed. This is as true for people experiencing homelessness and those with mental health and addictions issues as it is for anyone. Housing is provided first and then supports are provided including physical and mental health, education, employment, substance abuse and community connections. (From the Homeless Hub website, here)

To learn more about CMHA Middlesex’s Housing First program, visit their website below.

Housing First

MLHU Community Drug Strategy

crystal meth

The London Homeless Coalition heard a brief presentation from the co-chairs of a local community drug strategy at our May 2, 2016 general meeting.

From the meeting minutes: Community meetings were held in November 2015 and January 2016 and resulted in agreement that a four pillar approach of prevention, harm reduction, treatment, and enforcement was an appropriate framework to use for a community drug strategy within Middlesex and London. The strategy is led by Middlesex London Health Unit and is broadly focused on drugs and alcohol. A steering committee has been established and is co-chaired by Brian Lester (Regional HIV AIDS Connection (RHAC)) and Muriel Abbott (Middlesex-London Health Unit (MLHU)). Communication, collaboration and finding an effective balance between task and process are crucial as the project moves forward. The plan is for pillar groups to be initiated by the end of June with planning getting underway in the fall.

There is still opportunity for individuals to join a pillar work group. If interested, contact Muriel Abbott, at or 519-663-5317, ext. 2223.

Why is this issue important for homeless prevention advocacy?
Use of street drugs such as crystal meth seems to be on the rise on the London area, and has an impact on the health and safety of people experiencing poverty, as well as on local health care and corrections costs required to address the issue. Below are some online articles and reports that outline the history of the issue.

Payday Loan Consultation

clipart of green dollar bills

The Ministry of Government and Consumer Services wants input and comment on whether to lower the cost of borrowing a payday loan and, if so, what the maximum total cost of borrowing should be.

The current cost of borrowing is set in regulation under the Payday Loans Act, 2008 at $21 per $100 advanced. The options for consideration include retaining the current maximum total cost of borrowing a payday loan and three reductions:

  • $15 per $100 advanced
  • $17 per $100 advanced
  • $19 per $100 advanced

The government welcomes your input. Your comments will help inform decision-making. You may submit your comments and ideas:

  • to the Regulatory Registry;
  • by e-mailing them to: with “Payday Loan Cost of Borrowing” in the subject line; or
  • by mailing them to the address below.

Consumer Policy and Liaison Branch
Ministry of Government and Consumer Services
5th Floor, 777 Bay Street
Toronto, Ontario
M7A 2J3

(This information is available on the Service Ontario website, here.)

Why is this issue important for homeless prevention advocacy?
Individuals who are experiencing poverty and/or homelessness are less likely to have an account with a bank or seek loans from a bank, and more likely to use payday lending businesses to cash government cheques and paycheques, and to borrow money.

The interest rates on payday loans are high, and the repayment conditions are difficult for many users experiencing poverty to meet. Collection practices can also be harsh.

A 2012 study on payday lending in London reported the following:

Payday lenders

  • There are many payday lending outlets in London and their number is rising.
  • Payday lenders are catering to individuals who are in need of money when unexpected emergencies arise.
  • Payday lenders provide a convenient and quick access to money.
  • Generally, payday lenders were perceived as predatory. Those representing the
    Canadian Payday Lending Association expressed that the payday lending industry is
    regulated and often misperceived.

Payday loan borrowers

  • Payday loan borrowers in London were described as low income individuals; dependent on Ontario Disability Support Program (ODSP), Ontario Works (OW) or social assistance; as well as those who have a bad credit history, thus, not having access to a loan through a bank.
  • Some study participants said that borrowers belong to all income groups and are not
    limited to the characteristics mentioned above.
  • The majority of borrowers who completed the survey had interacted with a bank (i.e.
    had some kind of a bank account)
  • Most often, borrowers heard of payday lenders through family or friends or sign boards.
  • The most common reasons borrowers gave for making the switch to payday lending
    were: having a bad credit history and the lack of small loans from banks. Lack of
    awareness of the banking system was also a reason why payday loans are used rather than banks.
  • Borrowers identified having used multiple services at payday lending stores, including cheque cashing, pre-paid credit cards and money transfers.
  • The majority of borrower survey respondents did not rollover on a loan.
  • The most common reasons for borrowing money from payday lenders were: to meet basic needs, pay bills and rent.
  • The majority of borrowers received a contract when they obtained their loan and
    reported that the loan was helpful and good for emergencies. However, they did not
    like the high interest rates and fees associated with payday loans.
  • Most reported being charged 20-25% interest over two weeks, while some reported
    being charged more. Additional services offered by payday lenders were also seen as being very expensive.
  • Mostly negative impacts were identified by borrowers as a result of borrowing from
    payday lenders; including: falling into a debt trap; dropping monthly income; and high
    amounts of stress.

Financial Education

  • A vast majority of study participants identified the need for a payday loan alternative.
    Providing a loan with a low interest rate and fees and clear information were the most important elements to consider while developing a payday alternative.
  • Respondents suggested that there is a need for a community-wide financial education program in London, believing that it would benefit the community.
  • Respondents rated integrating financial literacy into other existing programs as the most effective delivery setting. The least preferred delivery setting was via the internet.
  • The most preferred delivery mechanism was one-on-one counselling with the least
    preferred being via the internet again.
  • Providing the program close to where people live as well as providing incentives (e.g. food, childcare, transportation costs, etc.) were identified as the best promotion
  • In terms of location, low income neighbourhoods should be considered, but there is
    need across the city and in rural areas as well.
  • For youth, delivery in schools was suggested and for individuals on ODSP or OW,
    information about the program could be included with their cheques.
    Suggested organizations and agencies to lead such a program include the municipal
    government, OW/ODSP, and community agencies that serve people living in poverty, including the United Way of London & Middlesex. Other community agencies and stakeholders such as, banks, credit unions and payday lenders should be involved in implementing a community-wide financial education program.

The study on payday lending in London can be found here.
A study on payday lending in Ontario can be found here.

A Canadian Model for Housing and Support of Veterans Experiencing Homelessness

veterans homeless prevention flyer

The Canadian Model for Housing and Support for Veterans Experiencing Homelessness (Evaluation Project) was a two-year evaluation project from May 2012 to June 2014 funded through the federal Homelessness Partnering Strategy (HPS), with in-kind support from Veterans Affairs Canada (VAC), the City of London and the four housing with support sites. This participatory action research project developed and evaluated a model of housing and individualized programming to best meet the unique needs of CAF veterans experiencing homelessness or at risk of homelessness.


  • Enhanced coordination and integration in the provision of housing and other support services for veterans who are experiencing homelessness
  • Improved access and attachment (formal linkage or connection) for previously homeless veterans to affordable, stable, transitional or permanent accommodation
  • Successful transition out of homelessness into sustainable, affordable accommodation, achieving cost savings in the process

To read more about this initiative, visit the project website at

Homeless Prevention Flyer